Return and Refund Policy

Effective Date: February 11, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

Returned/refused packages (due to incorrect address info or fees owed) will be reshipped at the buyer’s expense. We can only hold packages for 30 days, awaiting reship payment; After 30 days, your order will be closed. Returned/refused packages are not eligible for a refund.

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, include your proof of purchase and mail your return to the following address: 

Godly Thyme Outs LLC™

Attn: Returns

[RMA #]

2042 Wooddale Drive,

Suite 250- 5008,

Woodbury, MN 55125

Please note 

  • You will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Exceptions    

The following items cannot be returned or exchanged:

  • Disassembled parts of A Beatitude Collection™ frames.

For defective or damaged products, please contact us at the [email protected] or [email protected] to arrange a refund or exchange.

Please Note

  • Sale items are FINAL SALE and cannot be returned.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days from the receipt of your item to process your return or exchange. In the case of cancelled orders and you have not received a refund yet, first recheck your credit card statement or bank account. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed. Please email billing at [email protected] for any questions regarding billing or refund questions.

Questions

If you have any questions concerning our return policy, please contact us at:

612.237.0048

[email protected]